This is a continuation of the topic here:
- The smoke dropdown shouldn't be required. We'll make the change in the next release.
- The topic of 5 star vs 10 point scale has been discussed multiple times. The reason we moved over to the 5 star system, and the reason why most review sites use a 5 star system, is because it reduces the weight of one particular review over the average. In the previous system we saw a high aggregate of 8,9, and 10s, which is expected. However, if one reviewer had a negative experience and gave a 1 star, that review would dramatically reduce a provider's rating because of the range between 1-10. The reverse is true. If a provider has a bunch of 1,2, and 3 and they get a false 10 review, their score would suddenly jump up much higher. By having the range from 1-5 star, it fairly balances the weight of everyone's review and by showing a two digit precision, it still provides the level of detail we want.
- We still do not agree that breaking out looks and service adds any value. We have seen too many hobbyists rate a provider a very low looks score because they received bad service. Humans are emotional and are too easily swayed to lump either looks or service with one another. Not only that, looks is inherently subjective. The scoring does not hold true value and we believe it's less confusing and better serve the community by giving everyone ONE number to focus on. The details of a particular experience can be stated in the details section.
- Please stay on topic. If you want a hobbyist review system, please make that request in the Feature Request forum.